Here from Calder Strategies (Katrin Verclas and Catherine Geanuracos) is the best primer I’ve seen for nonprofits on using the mobile channel.
Everything from basic definitions and usage data, to the kinds of engagement the channel/technology enables, to costs, to advice on putting together your own strategy (Six Steps for a Successful Mobile Campaign) … written for nonprofits.
Calder Strategies … you deserve a raise!
Tom
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When I read “15% of survey respondents even said they’ve answered their mobile phone during sex” I knew for sure that the USA really is in a deep crisis.