Declining Donor Retention? Close The Gap. www.donortrends.com

Category: online publishing

Improve Your Online Fundraising

Friday, July 23rd, 2010

Here’s a great presentation from Convio on improving the fundraising performance of your website. I like it because its recommendations are data-driven … they didn’t spring out the imagination of someone’s creative department. And I like the recommendations because they ...  Read more

Cell Phones & Fundraising

Wednesday, July 14th, 2010

Pew Internet Research has released survey results indicating that 40% of adult American cell phone owners now use their cell phones to access the internet, email, or instant messaging. 34% (up from 25% in 2009) use their cellphones to access email. With outbound email appeals still the workhorse ...  Read more

Convio’s Online Fundraising Report

Tuesday, July 13th, 2010

If you haven’t yet seen Convio’s benchmark report on online fundraising for 2009, founder Vinay Bhagat’s video summary should wet your appetite. Heaps of data here, based on results from some 600 Convio online fundraising clients. Some highlights: Individual giving down only ...  Read more

Getting Noticed

Friday, July 9th, 2010

Yesterday I reminisced about the “old days” when a small handful of “big brand” media delivered the news that fueled the fire in the belly of donors to many causes. Through their coverage, those same media — NY Times, PBS, CNN, NPR — also provided the credibility ...  Read more

Exemplary Donor Stewardship

Thursday, July 1st, 2010

The recent e-letter of donor loyalty specialist Lisa Sargent describes how the Atlanta Union Mission builds relationships with its donors. AUM provides emergency food and shelter, residential recovery programs and transitional housing for men, women and children. Lisa’s article focuses on ...  Read more

Insights Into Word Of Mouth

Wednesday, June 23rd, 2010

We’ve talked about word-of-mouth (WOM) as the top driver of today’s consumer decisions. Here’s a report from Online Media Daily on an interesting Yahoo study that has attempted to drill into WOM behavior. It notes that 76% of all WOM still occurs face-to-face … however ...  Read more

Watch AARP online!

Monday, June 21st, 2010

If your data indicates that most of your small gift income still comes from direct mail, and you think most of your donors are over fifty years old, but you sense more and more online interaction with your donors is happening (and more is possible), then whose online practices might you pay special ...  Read more

Terrific Nonprofit Viral Videos

Friday, June 18th, 2010

A few days ago, I posted some advice regarding creating online videos deserving of viral success. Here are two examples of such videos. The first comes from Environmental Defense Fund (EDF) and deals with the Gulf oil spill. I think you’ll find this video moving … but I’ll let ...  Read more

The Networked Nonprofit – June 17

Tuesday, June 15th, 2010

Care2 is sponsoring what looks to be an intriguing webinar this Thursday the 17th, 2p eastern … The Networked Nonprofit. Content is based on new book by Beth Kanter (Beth’s Blog) and Allison Fine (writer on social change): The Networked Nonprofit: Connecting With Social Media To Drive ...  Read more

Creating Viral Videos

Monday, June 14th, 2010

Ricky Van Veen started College Humor in his dorm room. The website now has 10,000,000 unique visitors a month, and his company produces TV shows, films, live tours and books. [Another one of those guys we love to hate!] In  this article, 10 Web Content Urban Legends, he shares his thoughts on ...  Read more