The Agitator

I’m seeing more and more marketing articles these days that emphasize relationship building and seriously engaging “best” customers. Here’s an example from Seth Godin, where he discusses Fans, participants and spectators: “Likes, friendlies and hits are all ...  Read more

Yesterday I reminisced about the “old days” when a small handful of “big brand” media delivered the news that fueled the fire in the belly of donors to many causes. Through their coverage, those same media — NY Times, PBS, CNN, NPR — also provided the credibility ...  Read more

My nonprofit fundraising and communications experience has been grounded primarily in the world of advocacy organizations, as opposed to mainstream charities focused on health research, education and the like. And more narrowly still, advocacy of the center-liberal persuasion. For groups like ...  Read more

The Harris Poll released some data recently on use of social media to criticize or compliment brands. They found that one-third of US adults use social media to air their feelings, positive or negative, about a company, brand or product. Within that group the percentage of complainers and ...  Read more

Every year we give a plug to Nancy Schwartz’ nonprofit tagline competition. Gets hundreds of entries … might top 1,000 this year. Sometimes The Agitator even agrees on the winners! Here’s the place to enter this year. And there are more categories, so you can enter taglines for ...  Read more

Last week was long and surreal. Deep Horizon vomiting even more into The Gulf of Mexico…the U.S. and U.K. World Cup teams seemingly cheated out of goals…a three-day-long tennis match at the very proper strawberries-and-cream Wimbledon. Enough! So, on this Monday morning it’s time to kick it ...  Read more

We’ve talked about word-of-mouth (WOM) as the top driver of today’s consumer decisions. Here’s a report from Online Media Daily on an interesting Yahoo study that has attempted to drill into WOM behavior. It notes that 76% of all WOM still occurs face-to-face … however ...  Read more

We often write about the importance of storytelling as the path into donors’ heads and hearts. Here, courtesy of fundraiser Fraser Green, is one more exclamation mark on the point! Says Fraser: “The ‘magic moment,‘ as I call it, is when the audience stops being an ...  Read more

If your data indicates that most of your small gift income still comes from direct mail, and you think most of your donors are over fifty years old, but you sense more and more online interaction with your donors is happening (and more is possible), then whose online practices might you pay special ...  Read more

A few days ago, I posted some advice regarding creating online videos deserving of viral success. Here are two examples of such videos. The first comes from Environmental Defense Fund (EDF) and deals with the Gulf oil spill. I think you’ll find this video moving … but I’ll let ...  Read more